Privacy Policy

Last updated: December 2024

This Privacy Policy explains how Docswift ("we", "us", "our") handles your information when you use our website and online file conversion tools. We are committed to protecting your privacy and being transparent about our data practices.

1. Files You Upload

When you use our conversion tools, you upload files to our servers for processing. Here is exactly what happens:

  • Processing: Your files are processed on our servers solely for the purpose of performing the requested conversion (e.g., converting PDF to Word).
  • Temporary storage: Files are stored temporarily in secure server storage only during the conversion process.
  • Automatic deletion: All uploaded and processed files are automatically deleted from our servers within minutes after conversion is complete.
  • No content access: We do not read, analyze, review, or access the contents of your uploaded files. Processing is entirely automated.
  • No sharing: We do not share, sell, or provide your uploaded files to any third party.

2. Information We Collect

We collect minimal information necessary to operate the platform:

  • Usage data: We may collect anonymous usage statistics such as which tools are used, page views, and general geographic region. This data does not identify individual users or their documents.
  • Technical data: We may log basic technical information such as browser type, device type, and IP address for security purposes (abuse prevention and rate limiting).
  • Contact information: If you contact us through our contact form, we collect the name, email address, and message you provide. This information is used only to respond to your inquiry.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience and deliver relevant content:

  • Strictly Necessary Cookies: Essential for core website functionality (e.g., storing your light/dark theme preference and remembering your cookie consent choice). These cannot be disabled.
  • Analytics Cookies: With your consent, we use Google Analytics to measure anonymous traffic patterns, popular tools, and site performance. These cookies collect aggregated data that cannot identify you or your document contents.
  • Advertising Cookies: With your consent, third-party advertising partners, including Google AdSense, use cookies to serve relevant ads on our website and across the internet.

You can adjust or revoke your cookie choices at any time via our on-site cookie settings or through our Cookie Policy.

4. Google AdSense & Third-Party Advertising Policy

We partner with Google AdSense and third-party advertising networks to display advertisements on Docswift. In compliance with Google AdSense Publisher Policies:

  • Third-Party Vendor Cookies: Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to Docswift or other websites on the Internet.
  • Personalized Advertising: Google's use of advertising cookies enables it and its partners to serve ads to our users based on their visit to our site and/or other sites on the Internet.
  • Opting Out of Personalized Ads: You have the right to opt out of personalized advertising at any time:

5. Third-Party Services

We work with trusted third-party providers who adhere to strict data privacy standards:

6. Data Security & Storage

We implement rigorous technical and organizational safeguards:

  • All communication and file uploads are protected with end-to-end HTTPS (TLS encryption).
  • Files are processed entirely in ephemeral (temporary) memory/disk and are purged automatically within minutes.
  • No long-term backups, databases, or archive stores hold your uploaded documents.

For more details, review our Security Architecture.

7. GDPR Compliance (EEA & UK Users)

If you are located in the European Economic Area (EEA) or the United Kingdom, you have rights under the General Data Protection Regulation (GDPR), including:

  • Right of Access & Deletion: Because Docswift does not create user accounts or retain uploaded files, we store zero personally identifiable documents.
  • Right to Withdraw Consent: You can withdraw your cookie consent at any time through our cookie preference banner.
  • Legal Basis: Processing of conversion files is strictly performed to deliver the service you requested (contractual necessity). Analytics and advertising cookies are processed solely upon your explicit consent.

8. CCPA / CPRA Compliance (California Residents)

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • No Sale of Personal Information: We do not sell, rent, or lease your personal information or file contents to third parties.
  • No Sharing for Cross-Context Behavioral Advertising Without Consent: Any advertising cookies are subject to your opt-in or opt-out preferences.
  • Right to Know & Delete: California residents can request details or deletion of any stored contact data by reaching out to our support email.

9. Children's Privacy

Docswift is a general-audience digital utility. We do not knowingly collect, solicit, or store personal data from children under the age of 13 (or under 16 in certain jurisdictions).

10. Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect updates in legal requirements, browser standards, or platform functionality. Any changes will be published here with an updated revision date.

11. Contact Us

If you have questions, feedback, or privacy-related requests regarding this policy, please contact us at tonovoxtechnologies@gmail.com or via our Contact Page.